Email notifications can be sent to patients to

  • confirm appointments,

  • notify them of appointment changes, or

  • provide appointment reminders or

  • complete a specific questionnaire

To customize notifications please refer to the article below. 

Once sent to the patient they will access their personal E-mail's inbox and receive a message as shown in the example. 

Upon clicking the message, the patient is presented with the following details by default. 

The email, website and clinic name shown at the bottom of this message can be configured by your account administrator under Account Information.

 When the patient selects 'Click Here' or 'Appointment details' they will first be asked to authenticate their identity with their date of birth (DOB).

Upon accurately entering in their DOB, the patient will automatically be led to the start of the questionnaire or appointment information. 

Appointment details are presented to patients as shown below. From here, the patient can request to change their appointment if this setting is enabled on your account. To enable or disable e-booking settings refer to the article below. 


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