⚠️ Important: The legacy instant chat is no longer being enabled for our customers. It was a limited beta feature for a limited subset users. We are currently working on a new instant chat, which is available for clinics who would like to be beta users and test this new feature within their organization and provide feedback.

You can use the TELUS Collaborative Health Record (CHR) instant chat to send messages to your colleagues. It is ideal for quick notifications or discussions about daily tasks or events related to internal operations.

📌 Note: You can include patient personal health information in chat. All conversations are securely stored within your CHR account. However, for any patient-centric messaging, we recommend using the messaging feature within a patient chart.

In instant chat, you can:

Updated March 23, 2022

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