If your clinic accepts referrals, you can configure the TELUS CHR to prompt you to send a patient app invitation when referrals are set to a certain status.

When you update a referral's status to the status configured with the patient app invite (for example, to Accepted), a button appears, allowing you to send the patient app invitation in one click. See Inviting referred patients to access the patient app (UpPatient).

You enable this feature from the referral status settings. If needed, you can enable this feature for more than one referral status (for example, for Accepted and Triaged referrals).


1. From the main menu, click Settings.

2. Click Referrals, and the referrals section opens.

3. Click the Statuses tab.

4. In the list of Incoming Statuses, select the status for which you want to enable the Send a patient app invitation button.

5. Select the Send patient app invitation checkbox.

6. Click Save.

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