Not a fan of passwords? No problem. You can set the UpPatient app to enable biometric login. When set, whenever the app locks (times out), you can login by scanning your fingerprint or face instead.

📌 Note: If you manually log out of the app, you're required to re-enter your email and password.

When you first login to UpPatient, you're prompted to enable biometric login. Choose:

  • ENABLE: To enable biometrics. You're prompted to confirm your finger print or face scan.

  • SKIP: To not enable biometrics and to use your password instead going forward.

If you choose to skip this step, you can enable biometric login at any time through the app settings.


1. Login to the UpPatient app. See Logging into the UpPatient app.

2. On the bottom right, tap More. The Settings area opens.

3. Scroll down to the Biometric Login option, and then tap the toggle button.

You're prompted to verify that you want to enable biometric authentication.

4. Choose ENABLE.

5. When prompted, tap and hold your finger over your mobile device's home button.

The Biometric Login feature toggles to activated. Going forward, you're prompted to scan your fingerprint each time you login.

Updated June 2021

Did this answer your question?