Important: Please note that this is currently a beta feature. A few CHR beta users have access to test this feature within their organization and provide feedback. If you would like to be on our list of beta users, please reach out to your CHR support team.

If you want to send a message to multiple recipients, you can easily do so by creating a group conversation in instant chat.


1. From the main menu, click Chat > click the plus icon.

Selection circles appear to the right of contact names.

💡 Tip: You can also start a new group conversation from the instant chat window that appears in the bottom-right corner.

  • Click the menu icon > click New Conversation.

  • Select the recipients > click Create Conversation.

2. Select the desired recipients and click Create Conversation.

The conversation is created and the Chat window shows who created the conversation, when the conversation was created and the number of participants including their names.

3. Type your message and press Enter on your keyboard. Your message is sent to all recipients.

Updated October 20, 2021

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