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Troubleshooting
Troubleshooting
If you're having a problem, please review these common issues and solutions.
+2
9 articles in this collection
Written by
Danny,
Alex MacNeil,
Ingrid Spence
and 2 others
Troubleshooting - CHR loads slowly
What to do when your CHR is loading slow. Below is a checklist to ensure you are set up for optimal speeds on the CHR.
Written by
Ingrid Spence
Updated over a week ago
DYMO Printer Alert - no DYMO printer detected
Written by
Danny
Updated over a week ago
Validation Errors that occur when trying to sign an Encounter
This article describes common errors you might see when trying to sign off on an encounter.
Written by
Alex MacNeil
Updated over a week ago
Missing identifications when patient attempts to login to eBooking
Written by
Ingrid Spence
Updated over a week ago
Notifications
Email Delivery 'Failure' - Troubleshooting
Why did my patient not receive an e-mail message from the CHR?Troubleshooting steps to resolve issues with email delivery.
Written by
Julie Chartrand
Updated over a week ago
My patient did not receive an automated e-mail notification?
Troubleshooting steps to resolve issues with automated email notification delivery.
Written by
Julie Chartrand
Updated over a week ago
Qnaires
Unwanted Images attach to Questions in a Qnaire
Unintended images are appearing before or after multiple questions
Written by
Ingrid Spence
Updated over a week ago
Qnaire freezes during completion or cannot be submitted
Written by
Ingrid Spence
Updated over a week ago
eFax
Troubleshooting eFaxes
Written by
Adeel I. Butt
Updated over a week ago