Collaborative Health Record (CHR)

During your virtual visit, you may be assigned tasks to complete. When you have incomplete tasks, a yellow notification appears in the Tasks tab. You can also see any assigned tasks in the Chat.

These tasks may be assigned before, during, or after your visit. All tasks must be completed before you end your virtual visit.

For additional questions, or if you need assistance please contact your clinic directly. 

Start your virtual visit. For more information, refer to <a href="https://help.inputhealth.com/en/articles/6912869-attending-virtual-visits-through-telus-collaborative-health-record-connect-for-patients">Attending virtual visits through TELUS Collaborative Health Record Connect</a>.

In the top-right corner, click the Tasks tab, or click the assigned tasks from the Chat. The Tasks section appears.

Click the task you would like to complete, and a new window appears with the required action.

Complete the required action; the table below describes them. 

1. Start your virtual visit. For more information, refer to <a href="https://help.inputhealth.com/en/articles/6912869-attending-virtual-visits-through-telus-collaborative-health-record-connect-for-patients">Attending virtual visits through TELUS Collaborative Health Record Connect</a>. 
2. In the top-right corner, click the Tasks tab, or click the assigned tasks from the Chat. The Tasks section appears. 
3. Click the task you would like to complete, and a new window appears with the required action.
4. Complete the required action; the table below describes them.

💡 Tip: Completed tasks appear in the Completed Tasks section. Your provider can see that you have completed your required tasks.

Completing tasks in your TELUS CHR Connect virtual visit (for patients)

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Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Task	Description
Content	Read text from your provider. Once completed, click Mark Complete.
Watch video	Watch a video provided by your provider. It may be hosted by your provider or on a third-party website like YouTube. Once you’re done, click Mark Complete.
Qnaires	Complete any required Qnaires. The Qnaires can either be new or incomplete pre-visit Qnaires. Steps The Qnaire opens in a new browser tab. If you are using the mobile app, it opens in the app. If you have multiple Qnaires: A new window opens with a list of the required Qnaires. Click Start. Once the first Qnaire is complete, any remaining Qnaires automatically open. When all Qnaires are completed, the task is automatically marked as completed.
Upload	Upload requested files. The file format must be JPG, PNG or PDF. Your provider may require a specific number of files or have a maximum allowed. Steps Click click to browse and, from your device's library, select a file you would like to upload. 💡 Tip: If you are using a desktop computer you can Drag and drop your image(s) instead. Click Open and the file is attached. Click Send. The task is automatically marked as completed.

Steps