Patient-facing interfaces

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42 articles in this collection
Written by Ingrid Spence and Sarah
Patient App (UpPatient)

Overview of the TELUS CHR patient app (UpPatient)

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Written by Ingrid Spence
Updated over a week ago

Patient app (UpPatient) security features

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Written by Ingrid Spence
Updated over a week ago

Inviting patients to access the patient app (UpPatient)

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Written by Ingrid Spence
Updated over a week ago

Inviting referred patients to access the patient app (UpPatient)

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Written by Ingrid Spence
Updated over a week ago

Customizing your patient app (UpPatient) settings

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Written by Ingrid Spence
Updated over a week ago

Customizing patient app (UpPatient) invitation messages

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Updated over a week ago

Enabling patient app (UpPatient) invites to be sent when an incoming referral is set to a certain status

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Written by Ingrid Spence
Updated over a week ago

Requiring new patients accessing the patient app (UpPatient) to complete intake Qnaire(s)

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Written by Ingrid Spence
Updated over a week ago

Disabling mandatory intake Qnaires for new patients accessing the patient app (UpPatient)

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Written by Ingrid Spence
Updated over a week ago

Updating the mandatory intake Qnaires for new patients accessing the patient app (UpPatient)

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Written by Ingrid Spence
Updated over a week ago

Creating an UpPatient account and connecting to a clinic (for patients)

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Written by Ingrid Spence
Updated over a week ago

Logging into the UpPatient app (for patients)

How to login after you have created your UpPatient account
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Written by Ingrid Spence
Updated over a week ago

Unlocking the UpPatient app using your fingerprint or facial recognition - biometric authentication (for patients)

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Written by Ingrid Spence
Updated over a week ago

Allowing multiple family members to access the UpPatient app from the same device (for patients)

Sign up all your family members using one device.
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Written by Ingrid Spence
Updated over a week ago

Navigating the UpPatient app (for patients)

Overview of UpPatient's functionalities
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Written by Ingrid Spence
Updated over a week ago

Booking appointments using the UpPatient app (for patients)

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Written by Ingrid Spence
Updated over a week ago

Managing your appointments from the UpPatient app (for patients)

View, change or cancel appointments
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Written by Ingrid Spence
Updated over a week ago

Completing questionnaires in the UpPatient app (for patients)

Access physician directed, and self directed online questionnaires (Qnaires)
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Written by Ingrid Spence
Updated over a week ago

Viewing and responding to messages from your clinic via the UpPatient app (for patients)

Communicate with your provider from your mobile device
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Written by Ingrid Spence
Updated over a week ago

Preparing for your first virtual visit – Enabling video through UpPatient (for patients)

Set your device's permissions for the UpPatient app before your first consultation with your provider
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Written by Ingrid Spence
Updated over a week ago

Attending virtual visits through the UpPatient app (for patients)

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Written by Ingrid Spence
Updated over a week ago

Forgot your UpPatient password? (for patients)

Reset or change your UpPatient password
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Written by Ingrid Spence
Updated over a week ago

Switching between clinics in the UpPatient app (for patients)

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Written by Ingrid Spence
Updated over a week ago

Modifying your UpPatient profile and settings (for patient)

Add or delete a clinic and other features in your UpPatient account.
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Written by Ingrid Spence
Updated over a week ago

Deleting your UpPatient account (for patients)

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Written by Ingrid Spence
Updated over a week ago