The patient portal allows you and your health care provider to securely interact with with each other.

You can access the portal from a link sent to you via email or SMS message, or directly from a URL in your web browser. For steps on accessing it from email or SMS, see Accessing the patient portal using an email/ sms link (for patients)

Steps (to access the portal from your web browser)

  1. Enter the URL address unique to your clinic, usually in the format,

    www.[clinicdomainname].inputhealth.com/portal.

  2. Click the Identification field.
    A new window appears.

  3. From the ID Type list, select the ID you want to use to identify yourself, enter your ID number/code in the filed that appears and then click Apply.

    The main patient portal page appears.

  4. Click the Email or Phone Field.

    A dialogue window appears.

  5. Under Contact, select either Mobile or Email.

  6. Under Number / Email Address, enter your email address or mobile number.
    📌 Note: These details have to match the ones the clinic has on record.

  7. Click Apply.

  8. Check that the data you entered is correct.

  9. Click Next.
    A new page opens.

  10. Check your email or SMS text message for a one time passcode (OTP).

    📌 Note: If you do not see a message immediately, wait a few minutes. Alternatively check your email spam folder.

  11. Once you have received the OTP, enter it in the One time passcode box.


    ⚠️ Important: The OTP expires after:

  12. (Optional) You can select the checkbox next to Stay logged in. You will remain logged into the patient portal for 30 days.

  13. Click LOGIN.
    The patient portal home page opens.

💡 Tip: For more details on how to use the patient portal, see Navigating the patient portal (for patients).

Updated: May 30, 2021

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