Advice and answers from the Collaborative Health Record (CHR) Team

CHR Releases

Find out about our latest Releases and Bug Fixes

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103 articles in this collection
Written by Ingrid Spence, Alison Brunskill, Vincent and 2 others

Getting started

New to TELUS CHR?

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12 articles in this collection
Written by Tracy Walsh, Amy Barnett, Ingrid Spence and 1 other

Troubleshooting

If you're having a problem, please review these common issues and solutions.

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8 articles in this collection
Written by Vincent, Ingrid Spence, Danny and 1 other

Patients

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51 articles in this collection
Written by Julie Chartrand, Ingrid Spence, Alex MacNeil and 2 others

Schedules

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81 articles in this collection
Written by Tracy Walsh, Ingrid Spence, Amy Barnett and 2 others

Visits Dashboard

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10 articles in this collection
Written by Ingrid Spence and Tracy Walsh

Patient Chart

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62 articles in this collection
Written by Alison Brunskill, Ingrid Spence, Alex MacNeil and 3 others

Billing

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73 articles in this collection
Written by Tracy Walsh, Ingrid Spence, Amy Barnett and 3 others

Inbox

How to use Inbox features

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20 articles in this collection
Written by Ingrid Spence, Julie Chartrand, Adeel Butt and 1 other

Outbox

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2 articles in this collection
Written by Ingrid Spence

Qnaires

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22 articles in this collection
Written by Alison Brunskill and Ingrid Spence

Referrals

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29 articles in this collection
Written by Ingrid Spence, Julie Chartrand, and Alex MacNeil

Facilities and contacts

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5 articles in this collection
Written by Amy Barnett and Ingrid Spence

Analytics

Using our integrated Analytics engine

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27 articles in this collection
Written by Ingrid Spence and Alex MacNeil

Pathways

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7 articles in this collection
Written by Alex MacNeil, Ingrid Spence, and Tracy Walsh

CHR Settings

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62 articles in this collection
Written by Ingrid Spence, Danny, Alison Brunskill and 3 others

Virtual Visits

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14 articles in this collection
Written by Ingrid Spence and Tracy Walsh

Preventive care

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14 articles in this collection
Written by Amy Barnett

Patient Facing Interfaces

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46 articles in this collection
Written by Ingrid Spence and Amy Barnett

Lab Integrations

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10 articles in this collection
Written by Ingrid Spence

COVID-19

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3 articles in this collection
Written by Alison Brunskill

CHR Chat

Learn how to use the instant chat

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9 articles in this collection
Written by Adeel Butt