Advice and answers from the Collaborative Health Record (CHR) Team

CHR Releases

Discover new features, improvements, and fixes in our latest releases

Ingrid Spence avatar Alison Brunskill avatar Julie Chartrand avatar +4
120 articles in this collection
Written by Ingrid Spence, Alison Brunskill, Julie Chartrand and 4 others

Getting started

New to TELUS CHR?

Tracy Walsh avatar Julie Chartrand avatar Ingrid Spence avatar +1
19 articles in this collection
Written by Tracy Walsh, Julie Chartrand, Ingrid Spence and 1 other

Webinars

Watch past webinars and review answers to participant questions

Ingrid Spence avatar Julie Chartrand avatar
2 articles in this collection
Written by Ingrid Spence and Julie Chartrand

Patients

Julie Chartrand avatar Tracy Walsh avatar Ingrid Spence avatar +1
45 articles in this collection
Written by Julie Chartrand, Tracy Walsh, Ingrid Spence and 1 other

Patient charts

Julie Chartrand avatar Ingrid Spence avatar Tracy Walsh avatar +3
94 articles in this collection
Written by Julie Chartrand, Ingrid Spence, Tracy Walsh and 3 others

Schedules

Tracy Walsh avatar Ingrid Spence avatar Julie Chartrand avatar +2
84 articles in this collection
Written by Tracy Walsh, Ingrid Spence, Julie Chartrand and 2 others

Billing

Alison Brunskill avatar Tracy Walsh avatar Ingrid Spence avatar +3
125 articles in this collection
Written by Alison Brunskill, Tracy Walsh, Ingrid Spence and 3 others

Visits dashboard

Ingrid Spence avatar Tracy Walsh avatar
9 articles in this collection
Written by Ingrid Spence and Tracy Walsh

Inbox

How to use Inbox features

Ingrid Spence avatar Adeel I. Butt avatar Julie Chartrand avatar +1
34 articles in this collection
Written by Ingrid Spence, Adeel I. Butt, Julie Chartrand and 1 other

Outbox

Ingrid Spence avatar Sarah avatar
2 articles in this collection
Written by Ingrid Spence and Sarah

Qnaires

Ingrid Spence avatar Alison Brunskill avatar
41 articles in this collection
Written by Ingrid Spence and Alison Brunskill

Referrals

Ingrid Spence avatar Julie Chartrand avatar Alex MacNeil avatar +1
35 articles in this collection
Written by Ingrid Spence, Julie Chartrand, Alex MacNeil and 1 other

Facilities and contacts

Julie Chartrand avatar Ingrid Spence avatar
5 articles in this collection
Written by Julie Chartrand and Ingrid Spence

Analytics

Using our integrated Analytics engine

Ingrid Spence avatar Mylene Fortin avatar Alex MacNeil avatar +1
32 articles in this collection
Written by Ingrid Spence, Mylene Fortin, Alex MacNeil and 1 other

Pathways

Sarah avatar Ingrid Spence avatar Tracy Walsh avatar
17 articles in this collection
Written by Sarah, Ingrid Spence, and Tracy Walsh

CHR Settings

Ingrid Spence avatar R Sarah avatar +5
74 articles in this collection
Written by Ingrid Spence, Robyn Hamilton, Sarah and 5 others

Virtual visits

Ingrid Spence avatar Tracy Walsh avatar
12 articles in this collection
Written by Ingrid Spence and Tracy Walsh

Preventive care

Julie Chartrand avatar
14 articles in this collection
Written by Julie Chartrand

Patient-facing interfaces

Ingrid Spence avatar Alison Brunskill avatar Julie Chartrand avatar
46 articles in this collection
Written by Ingrid Spence, Alison Brunskill, and Julie Chartrand

Lab integrations

Ingrid Spence avatar Tracy Walsh avatar Adeel I. Butt avatar +1
31 articles in this collection
Written by Ingrid Spence, Tracy Walsh, Adeel I. Butt and 1 other

COVID-19

Alison Brunskill avatar
2 articles in this collection
Written by Alison Brunskill

CHR Instant chat

Adeel I. Butt avatar
7 articles in this collection
Written by Adeel I. Butt

Beta features

Ingrid Spence avatar Mylene Fortin avatar Tracy Walsh avatar +1
51 articles in this collection
Written by Ingrid Spence, Mylene Fortin, Tracy Walsh and 1 other

CHR Enterprise API

Adeel I. Butt avatar Julie Chartrand avatar
7 articles in this collection
Written by Adeel I. Butt and Julie Chartrand

Troubleshooting

If you're having a problem, please review these common issues and solutions.

Julie Chartrand avatar Ingrid Spence avatar Danny avatar +2
9 articles in this collection
Written by Julie Chartrand, Ingrid Spence, Danny and 2 others

Implementation

All user-centric pre go-live implementation topics

Adeel I. Butt avatar
1 article in this collection
Written by Adeel I. Butt

Privacy and security

Ingrid Spence avatar
1 article in this collection
Written by Ingrid Spence

CHR tips and tricks

A collection of tips and tricks topics to help you use the CHR to its full potential

Adeel I. Butt avatar
1 article in this collection
Written by Adeel I. Butt

TELUS CHR Mobile

Tracy Walsh avatar
16 articles in this collection
Written by Tracy Walsh