Advice and answers from the Collaborative Health Record (CHR) Team

CHR Releases

Find out about our latest Releases and Bug Fixes

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110 articles in this collection
Written by Ingrid Spence, Alison Brunskill, Julie Chartrand and 4 others

Getting started

New to TELUS CHR?

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13 articles in this collection
Written by Tracy Walsh, Julie Chartrand, and Ingrid Spence

Webinars

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1 article in this collection
Written by Julie Chartrand

Patients

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44 articles in this collection
Written by Julie Chartrand, Ingrid Spence, Tracy Walsh and 1 other

Patient charts

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90 articles in this collection
Written by Ingrid Spence, Julie Chartrand, Tracy Walsh and 3 others

Schedules

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83 articles in this collection
Written by Tracy Walsh, Ingrid Spence, Julie Chartrand and 1 other

Billing

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116 articles in this collection
Written by Alison Brunskill, Tracy Walsh, Ingrid Spence and 2 others

Visits dashboard

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9 articles in this collection
Written by Ingrid Spence and Tracy Walsh

Inbox

How to use Inbox features

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33 articles in this collection
Written by Ingrid Spence, Adeel I. Butt, Julie Chartrand and 1 other

Outbox

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2 articles in this collection
Written by Ingrid Spence and Sarah

Qnaires

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30 articles in this collection
Written by Ingrid Spence, Alison Brunskill, and Alex MacNeil

Referrals

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35 articles in this collection
Written by Ingrid Spence, Julie Chartrand, Alex MacNeil and 1 other

Facilities and contacts

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5 articles in this collection
Written by Julie Chartrand and Ingrid Spence

Analytics

Using our integrated Analytics engine

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32 articles in this collection
Written by Ingrid Spence, Mylene Fortin, Alex MacNeil and 1 other

Pathways

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7 articles in this collection
Written by Alex MacNeil, Ingrid Spence, and Tracy Walsh

CHR Settings

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55 articles in this collection
Written by Ingrid Spence, Alison Brunskill, Sarah and 2 others

Virtual visits

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14 articles in this collection
Written by Ingrid Spence and Tracy Walsh

Preventive care

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14 articles in this collection
Written by Julie Chartrand

Patient-facing interfaces

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46 articles in this collection
Written by Ingrid Spence, Alison Brunskill, and Julie Chartrand

Lab integrations

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31 articles in this collection
Written by Ingrid Spence, Adeel I. Butt, and Sarah

COVID-19

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2 articles in this collection
Written by Alison Brunskill

CHR Chat (legacy)

Learn how to use the instant chat

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9 articles in this collection
Written by Adeel I. Butt

CHR Instant chat

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9 articles in this collection
Written by Adeel I. Butt

Beta features

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23 articles in this collection
Written by Ingrid Spence and Tracy Walsh

CHR Enterprise API

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6 articles in this collection
Written by Julie Chartrand

Troubleshooting

If you're having a problem, please review these common issues and solutions.

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9 articles in this collection
Written by Julie Chartrand, Ingrid Spence, Danny and 2 others

Implementation

All user-centric pre go-live implementation topics

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1 article in this collection
Written by Adeel I. Butt

Privacy and security

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1 article in this collection
Written by Ingrid Spence

CHR tips and tricks

A collection of tips and tricks topics to help you use the CHR to its full potential

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1 article in this collection
Written by Adeel I. Butt