Advice and answers from the Collaborative Health Record (CHR) Team

CHR Releases

Discover new features, improvements, and fixes in our latest releases

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124 articles in this collection
Written by Ingrid Spence, Alison Brunskill, Alex MacNeil and 3 others

Getting started

New to TELUS CHR?

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20 articles in this collection
Written by Tracy Walsh, Sarah, and Ingrid Spence

Webinars

Watch past webinars and review answers to participant questions

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3 articles in this collection
Written by Ingrid Spence

Patients

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46 articles in this collection
Written by Ingrid Spence, Tracy Walsh, CHRCustomerSuccess and 1 other

Patient charts

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103 articles in this collection
Written by Ingrid Spence, Tracy Walsh, Alison Brunskill and 3 others

Schedules

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85 articles in this collection
Written by Tracy Walsh, Ingrid Spence, Mylene Fortin and 2 others

Billing

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126 articles in this collection
Written by Alison Brunskill, Tracy Walsh, Ingrid Spence and 2 others

Visits dashboard

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9 articles in this collection
Written by Ingrid Spence and Tracy Walsh

Inbox

How to use Inbox features

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34 articles in this collection
Written by Ingrid Spence, Adeel I. Butt, and Sarah

Outbox

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2 articles in this collection
Written by Ingrid Spence and Sarah

Qnaires

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45 articles in this collection
Written by Ingrid Spence

Referrals

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35 articles in this collection
Written by Ingrid Spence, Alex MacNeil, and Sarah

Facilities and contacts

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5 articles in this collection
Written by Ingrid Spence

Analytics

Using our integrated Analytics engine

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36 articles in this collection
Written by Ingrid Spence, Mylene Fortin, and Alex MacNeil

Pathways

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17 articles in this collection
Written by Sarah, Ingrid Spence, and Tracy Walsh

CHR Settings

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74 articles in this collection
Written by Robyn Hamilton, Ingrid Spence, Sarah and 4 others

Virtual visits

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12 articles in this collection
Written by Ingrid Spence and Tracy Walsh

Preventive care

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14 articles in this collection
Written by Ingrid Spence

Patient-facing interfaces

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42 articles in this collection
Written by Ingrid Spence and Sarah

Lab integrations

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31 articles in this collection
Written by Ingrid Spence, Tracy Walsh, Adeel I. Butt and 1 other

COVID-19

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2 articles in this collection
Written by Alison Brunskill

CHR Instant chat

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7 articles in this collection
Written by Adeel I. Butt

Beta features

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63 articles in this collection
Written by Ingrid Spence, Mylene Fortin, Tracy Walsh and 1 other

CHR Enterprise API

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7 articles in this collection
Written by Adeel I. Butt and Ingrid Spence

Troubleshooting

If you're having a problem, please review these common issues and solutions.

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9 articles in this collection
Written by Ingrid Spence, Danny, Alex MacNeil and 1 other

Implementation

All user-centric pre go-live implementation topics

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1 article in this collection
Written by Adeel I. Butt

Privacy and security

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1 article in this collection
Written by Ingrid Spence

CHR tips and tricks

A collection of tips and tricks topics to help you use the CHR to its full potential

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1 article in this collection
Written by Adeel I. Butt

TELUS CHR Mobile

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23 articles in this collection
Written by Tracy Walsh and Monica Winger