CHR Help centre

Admin and configuration

37 articles

Managing users (administrators)

Inviting new users

Modifying user permissions

User permissions

Managing user roles

Assigning multiple users to a role

Updating users' general profile information and settings

Enabling users to attach documents and other files to patient charts

Creating user groups

Deactivating CHR user accounts

Adding a new provider (Alberta)

Adding a new provider (British Columbia)

Adding a new provider (Manitoba)

Adding a new provider (Ontario)

Adding new providers and users (PEI)

Adding a new provider (New Brunswick)

Account settings

Updating your clinic's account information

Creating clinic-wide login messages for users

Adding your logo

Fax and printer settings

Setting up your Zebra label printer

Setting up your Brother label printer

Setting up your Dymo Labelwriter printer

Troubleshooting - no Dymo printer detected

Integrated eFax

Configuring Integrated eFax

Security settings

Account-wide security settings

Configuring account-wide security settings

Unlocking user accounts

Changing user passwords

Viewing user activity and access logs

Enabling single sign on (SSO)

Enforcing the use of single sign-on (SSO)

Enabling two-factor authentication (2FA) for other users

Disabling two-factor authentication (2FA) for other users

Exporting data from the CHR

Data export categories and content

Exporting patient charts to a XML file (Ontario)