🎞️ View video tutorial: Self-booking appointments through the TELUS Collaborative Health appointment booking site
Your clinic typically provides you with a link to access their online booking site. Alternatively you can type the URL address https://<clinicname>.inputhealth.com/ebooking into your web browsers.
📌 Note: If you are a new patient and your clinic allows new patients to request an appointment online, click No to log in. You can now request an appointment from the Make a Request window. See Requesting an appointment online using your clinic's online booking site (for patients).
1. To log in as an existing patient click Yes.
The Patient Login window appears.
2. Use the below table to complete the fields.
⚠️ Important: The information you enter must match the information that the clinic has on record. If not, an error message appears.
Type your last name. This must match the last name in your patient record.
Date of Birth
Select the month, day and year of your birth date.
Select Female, Male or Other.
Enter your provincial heath number in the Card Number (e.g. 1234567890) field. Do not type the version number.
If the province initials do not match your health number, select and choose the correct one from the menu.
📌 Note: If your clinic uses private identifications and you do not know your ID number, contact your clinic.
Select Mobile or Email.
Depending on the above choice, enter your mobile number or email address in the Select Mobile/Email first field. This is used to send a one-time passcode to your selected device.
📌 Note: The mobile number or email address must match the ones in your patient record.
3. Click Login.
A one-time passcode window appears.
A one-time passcode is sent to your mobile phone or email depending on what you selected above.
4. Enter the passcode you received in the One time passcode... field.
📌 Note: Depending on your clinic's eBooking settings, your password expires after a specified time.
5. Click Login.
Updated: March 4, 2022