The TELUS Health Collaborative Health Record (CHR), offers three patient-focused interfaces: eBooking, the patient portal and the patient app. Using any of these interfaces, you can collaborate and engage with your patients, allowing them to play a more active role in their care.
The patient portal is mainly used to securely send messages (see Sending messages to patients on the patient portal). You can attach any portion of the patient chart to messages (lab requisitions/results, forms, encounter notes, invoices, training/educational videos, qnaire data).
Through the patient portal, patients can:
View new and existing messages
Respond to messages, if enabled (see Sending messages to patients on the patient portal)
Book, change and cancel appointments
View past and future clinic appointments
Self-register (see Self-registering at clinics, using the patient portal (for patients).
View and update demographic information
View and pay their outstanding bills (see Collecting payments through the patient portal using Stripe).
To enable patient portal for your CHR, contact the TELUS Health support team through the in-app support bubble. See Contact us.
Created August 25, 2021