All Collections
Patient-facing interfaces
Patient Portal
Collecting payments through the patient portal using Stripe
Collecting payments through the patient portal using Stripe
Updated over a week ago

Patients can view and pay their outstanding bills directly from the patient portal.

To allow patients to pay bills from the patient portal, your domain must have:

  1. Set up the Stripe integration. Refer to Configuring Stripe in the CHR.

  2. Enabled Portal Billing. Refer to Enabling the patient portal.

Only the TELUS CHR Support account has access to these settings. Contact the TELUS Health support team through the support chat for more information.

After this is configured, the patient can view their outstanding private billing items and make payment accordingly. Refer to Making a credit card payment using the patient portal (for patients).

You can see when a patient has made payment.


  1. From a patient chart, click Start/ Open > Private Billing.

  2. In the All Payments section, click View Details for a completed bill.

    The Continue Payment window appears and you can view payments made next to Paid and in the History section.

  3. Click Close when you are finished.

Updated May 8, 2023

Did this answer your question?