Technical support
If you are experiencing an issue with TELUS CHR or have a question, you can contact the support team using the following methods:
Online chat: Use the chat bubble available in the bottom left corner when you are logged into the CHR to search for articles in the help or send a message to the support team.
Email: chrsupport@telus.com
Support hours: Monday to Friday, 5:00 AM to 5:00 PM Pacific Time
For emergencies only (such as entire system is down), telephone: 1-888-369-3643 ext. 6
Sales, Training, and Form requests
New staff or locum joining your clinic? Need additional training? Need more configured forms?
Email: chrsupport@telus.com
OLIS and HRM requests
Email: chraccountmanagement@telus.com
Updated: November 9, 2021