Technical support

If you are experiencing an issue with TELUS CHR or have a question, you can contact the support team using the following methods:

Online chat: Use the chat bubble available in the bottom left corner when you are logged into the CHR to search for articles in the help or send a message to the support team.

Email: chrsupport@telus.com

Support hours: Monday to Friday, 5:00 AM to 5:00 PM Pacific Time

For emergencies only (such as entire system is down), telephone: 1-888-369-3643 ext. 6

Sales, Training, and Form requests

New staff or locum joining your clinic? Need additional training? Need more configured forms?

Email: chrsupport@telus.com

OLIS and HRM requests

Email: chraccountmanagement@telus.com

Updated: November 9, 2021

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