The TELUS Collaborative Health Record (CHR) sorts and files your inbox items based on the date they were received.
When you mark an item that is more than one day old as Done and you refresh your screen, it is saved under the date it originally entered your inbox. I.e. Items received today remain in your inbox until the following day, even if marked as Done.
To search for inbox items, click the date at the top of your inbox to open the calendar and select the date you received the item.
Updated: November 16, 2021