You can mark messages and other inbox items as urgent to make them stand out for the recipient, creating a higher priority than other inbox items. A red flag appears next to the sender's name and a red Urgent banner appears next to the title.

You can mark following inbox items as urgent:

💡 Tip: When forwarding any of these items you can also mark them as urgent. When you forward an item that's already marked as urgent, the Mark as urgent checkbox is selected automatically.

By default, your inbox shows urgent items first, but you can change this order (see Sorting the inbox).

📌 Note: If you receive an urgent message, you see a pop-up notification saying you have an urgent inbox message. Click the pop-up to go directly to the message.

To send a new urgent message, at the bottom of your new message, select the Mark as Urgent check box.

To mark messages already in your inbox as urgent, click the item and, from the bottom bar, click Mark Urgent.

💡 Tip: To remove the Urgent flag from a message, click Unmark Urgent.

To mark an item as urgent when forwarding it, click the Mark as urgent field.