Filters

  • Referral Status: the current status associated with the referral (Draft, Requested, Accepted etc.)

  • Waitlist: the waiting list associated with the referral

  • Appointment/ Surgery Date: the start date of the booked appointment (appointment does not need to be a surgery)

  • Surgery Appointment Type: the type of the booked appointment (does not need to be a surgery type appointment)

  • Service Provider: name of the service provider/practitioner associated with the referral

  • Priority: the priority associated with the referral (e.g. High, Medium, Low)

  • Appointment Status: status of the booked appointment associated with the referral (e.g. Requested, Confirmed, Visit Completed)

  • Presenting issue: the presenting issue template associated with the referral

  • Referral Type: Incoming, Outgoing or Internal

Tiles

Total Appointments / Surgeries Completed

This tile displays the number of appointments that have been booked from referrals.

Average Wait in Days

This tile displays the average waiting time which is calculated as the difference between referral added date and the associated appointment start date.

Weekly Appointment / Surgery Totals

This tile displays a line graph with the number of appointments that have been booked from referrals (y-axis) each week (x-axis). Each service provider will have a line of a different color.

Appointments / Surgeries Completed

This bar graph displays the number of appointments that have been booked from referrals (y-axis) separated by providers (x-axis). The total number of all providers should match with the above "Total Appointments / Surgeries Completed" tile.

Wait by Service Provider

This bar graph displays the average wait time between referral added date and appointment start date (y-axis) by service provider/practitioner (x-axis).

Wait by Appointment Type

This bar graph displays the average wait time between referral added date and appointment start date (y-axis) by appointment type (x-axis).

Wait by Priority

This displays the average wait time between referral added date and appointment start date (x-axis) by referral priority (y-axis).

Referral Status Totals

This displays the number of referrals booked from referrals (x-axis) by referral status (y-axis).

Waitlists

This displays the number of appointments booked from referrals (x-axis) by referral waiting list (y-axis).

Age Tier

This bar graph displays the number of patients (y-axis) by age tier/range (x-axis).

Genders

This pie chart displays the number and ratio of patients by gender.

Wait by Presenting Issue

This bar graph displays the average wait time between referral added date and appointment start date (y-axis) by presenting issue (x-axis). This requires the use of presenting issue templates in the referral records.

Wait List Report

This table displays details of relevant referral records that have been narrowed down by the filters used in the dashboard (like all tiles). The Referral Link can be used to open up patient's referrals in their chart. Like most tiles in this dashboard, the number of rows should match the first tile called "Total Appointments / Surgeries Completed".

Learn more about how to use our Analytics module

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