Training videos

Logging in to the CHR

2:29

Overview of the main menu

3:02

Recording allergies

2:46

Recording no known drug allergies

1:15

Analytics overview

2:47

Viewing and filtering analytics dashboards

3:56

Exploring analytics dashboard data

4:18

Exporting analytics dashboard data

3:27

Viewing and navigating your schedule

3:06

Viewing your Visits dashboard

1:44

Viewing patient appointments

2:09

Overview of appointment types and presenting issues for eBooking

4:11

Booking appointments

3:51

Tracking the status of appointments

3:14

Cancelling appointments

1:39

Rescheduling appointments

2:40

Other appointment actions

1:13

Printing a daysheet

2:06

Blocking time off from your schedule (Off time in the schedule)

1:23

Scheduling time off (Vacation schedules)

3:14

Patient appointment communications

3:50

Conducting virtual visits in the CHR

13:05

Starting a third-party or provincial bill

3:35

Billing dashboard overview

2:32

Creating a private bill

2:50

Creating a third-party bill

2:50

Collecting payment for a private bill

3:12

Collecting payment for a third-party bill

2:25

Populating and submitting AHCIP bills

4:21

Creating and submitting Alberta WCB claim files

3:27

Processing Alberta WCB batch return files in the CHR

3:05

Populating and submitting MSP bills

4:20

Creating and submitting WSBC bills

2:58

Populating and submitting bills to Manitoba Health

3:20

Populating and submitting Medicare bills

3:38

Populating and submitting OHIP bills

4:26

Billing Health PEI from patient charts - without an appointment or an encounter

4:48

Configuring user permissions and roles

3:18

Schedule configuration overview

3:38

Using standard hours versus flexible schedule templates

4:14

Adding work hours to provider schedules

3:42

Creating and applying flex schedule templates to provider schedules

2:57

Creating and applying vacation schedule templates to provider schedules

2:29

Customizing patient notifications

4:01

Tips for reducing SMS message charges

3:56

Adding facilities and contacts

4:17

Updating your user profile

3:57

Customizing the patient summary

2:51

Customizing your Dashboard view

1:04

Customizing the patient data header

1:28

Customizing the Start/Open menu

0:54

Uploading documents to the Inbox

2:07

Uploading documents to patient charts

2:43

Removing a file from a patient's chart and attaching it to the correct chart

1:25

Updating patient document information

2:43

Splitting unassigned Inbox documents

2:38

Editing documents

1:48

Sharing documents

2:03

Using a fax cover page

3:13

Triaging incoming electronic lab reports

3:29

Reviewing and managing lab reports

2:14

Viewing and saving trending lab graphs and tables

2:45

Manual lab entry

3:10

Starting encounters and recording encounter notes

3:53

Recording patient vitals and measurements

2:34

Recording an encounter diagnosis

1:44

Adding forms to encounters

2:31

Drawing on form templates

1:05

Recording immunizations and injections

2:38

Creating letters from encounters

2:44

Customizing your encounter settings

2:03

Signing encounters

2:21

Viewing the Health Profile

1:49

Documenting patient history in the Health Profile

2:27

Sorting medical conditions in a patient's chart

1:19

Navigating your Inbox

2:48

Filtering and sorting the Inbox

3:12

Managing Inbox items

3:41

Creating and sending messages to users

3:14

Viewing outgoing items

2:09

Self-booking appointments through the TELUS Collaborative Health appointment booking site

2:45

Using the TELUS Collaborative Health patient portal

4:11

Searching for a patient

2:07

Opening and navigating patient charts

3:55

Adding patients

2:57

Updating patient demographics

3:05

Adding admin notes to patient charts

2:17

Printing or exporting patient charts

2:51

Creating and updating patient charts with the Client Registry (PEI)

3:37

Adding enrollment status to the chart header (ON)

1:10

Creating prescriptions

4:16

Viewing interaction alerts

3:40

Prescribing compounds

1:34

Prescribing non-medication treatments

1:26

Prescribing medications with variable doses

2:11

Using favourite medications

1:59

Managing clinic-wide frequent medications

1:58

Deleting and cancelling prescriptions

2:25

Reviewing and renewing prescriptions

3:17

Recording externally prescribed and over-the-counter medications

1:59

Stopping medications

2:38

Printing and faxing prescriptions

3:08

Setting a patient's preferred pharmacy

1:08

Attaching Qnaire responses to encounters

1:49

Recording Qnaire responses during encounters

1:26

Viewing and managing Qnaire responses

3:26

Viewing a patient's Qnaire trends

1:52

Setting up scheduled or follow-up Qnaires

1:56

Sending Qnaires from patient charts

1:39

How to build Qnaires

10:12

Managing referrals from the Referrals dashboard

4:02

Creating outgoing referrals from a patient’s chart

4:54

Creating incoming referrals from the Inbox

3:08

How to build fillable forms

18:13

Creating letter templates

1:50

Creating message and quick message templates

3:18

Creating encounter templates

3:45

Adding variables to letter, message, and encounter templates

4:47