Training videos

Title

Length

Logging in to and navigating the CHR

2:04

Logging in with two-factor authentication

2:56

Updating your user profile

3:47

Analytics overview

2:47

Viewing and filtering analytics dashboards

3:56

Exploring analytics dashboard data

4:18

Exporting analytics dashboard data

3:27

Creating appointment types in the CHR

3:54

Overview of appointment types and presenting issues for eBooking

4:11

Schedule configuration overview

3:38

Using standard hours versus flexible schedule templates

4:14

Adding work hours to provider schedules

3:42

Creating and applying flexible schedule templates to provider schedules

2:57

Scheduling time off

3:14

Creating and applying vacation schedule templates to providers schedules

2:29

Viewing your schedule (Providers)

3:06

Viewing your Visits dashboard

1:44

Booking appointments for current patients

2:40

Booking appointments for new patients

5:08

Patient appointment communications

3:50

Creating Alberta WCB Submission files in the CHR

2:17

Processing Alberta WCB batch return files in the CHR

3:05

Billing Health PEI from patient charts - without an appointment or an encounter

4:48

Configuring user permissions and roles

3:18

Starting encounters and recording encounter notes

3:28

Recording vitals and measurements from encounters

2:39

Recording a diagnosis for an encounter

1:35

Using electronic forms from encounters

1:34

Recording allergies

2:31

Recording that a patient has no known drug allergies

1:32

Viewing pre-visit Qnaire responses (Providers)

2:01

Completing Qnaires during encounters

1:12

Viewing Qnaire trends during encounters

2:07

Sending follow-up Qnaires

1:30

Using a fax cover page

3:13

Reviewing and managing incoming electronic lab reports for providers

2:47

Triaging incoming electronic lab reports - staff

3:49

Sending, receiving and replying to internal messages about a patient

2:46

Viewing and acting on messages and tasks

11:23

Sorting and filtering your Inbox

1:49

Splitting incoming documents

2:22

Creating recalls

3:06

Adding facilities and contacts

4:17

Tips for reducing SMS text message charges

3:56

Self-booking appointments through the TELUS Collaborative Health appointment booking site

2:45

Using the TELUS Collaborative Health patient portal

4:11

Opening and navigating patient charts

4:44

Customizing the patient summary

3:12

Customizing the patient summary (Providers)

3:50

Sorting medical conditions in a patient's chart

1:19

Drawing on form templates

1:06

Creating and updating patient charts with the Client Registry (PEI)

3:37

Creating prescriptions

4:41

Reviewing and renewing prescriptions

2:25

Viewing interaction alerts

3:54

Faxing prescriptions

1:17

Stopping medications

2:22

Prescribing compounds

1:25

Prescribing non-medication treatments

0:55

Prescribing medications with variable doses

2:32

Recording externally prescribed and over-the-counter medications

2:19

Using frequent medications

2:17

Deleting and cancelling prescriptions

2:40

Sending prescriptions to your front-end staff to print or fax for you

1:26

Adding pharmacies to the TELUS Collaborative Health Record facilities list

1:24

Printing and faxing signed prescriptions (Staff)

2:21

Setting a patient's preferred pharmacy

1:19

Managing clinic-wide frequent medications

1:58

Reviewing a patient's preventive care screening compliance

6:49

Using the Prevention Compliance analytics dashboard

4:33

Using the Prevention Noncompliant analytics dashboard

1:37

Using the Physician Prevention Compliance analytics dashboard

4:15

Reviewing a patient's preventive care screening compliance

5:38

Flagging patients as FHO Enrolled

2:59

Adding enrollment status to the chart header

1:11

Using the Preventive Care Compliance analytics dashboard

4:26

Using the Preventive Care Noncompliant analytics dashboard

1:40

Using the FHO Physician Compliance analytics dashboard

3:54

Managing referrals from the Referrals dashboard

4:33

Creating outbound referrals from a patient’s chart

4:49

Creating incoming referrals from the Inbox

3:23

How to build fillable forms

18:13

Creating letter templates

1:50

Creating message and quick message templates

3:18

How to build Qnaires

10:12

Creating encounter templates

3:45

Adding variables to letter, message, and encounter templates

4:47

Customizing patient notifications

4:01

Conducting virtual visits in the CHR

13:23