OLIS allows patients to block access to some or all of their lab information, which may prevent you from viewing their lab reports.

In special cases with consent from the patient (or the patient’s substitute decision-maker) the patient consent directive restricting access to the test can be overridden by you.

Such an override is logged in the CHR system. In addition, OLIS logs all accesses to its data, and an audit of this information can be requested by the patient.

Performing an Override:

Lab data returned by OLIS can have 2 types of patient consent directives:

  • Test request level block

  • Patient level block

When a block is in effect and you perform an OLIS query, a red error message appears below the patient information section, indicating that not all the potential results have been returned.

The Preview screen will show a form to override the patient consent directive if you choose to do so.


  1. Select Type: Patient OR Substitute decision maker (complete additional fields: SDM First Name, SDM Last Name and Relationship)

  2. Click Submit Override Consent

A new query is sent to the OLIS system. Lab reports for this patient are displayed in the preview window and ALL test requests previously blocked by the override are marked as sensitive with a message in red (Do not disclose without express patient consent)

⚠️ Important: When restricted results are unlocked, the unlocked data will be available for 4 hours. Any subsequent queries within that time frame will not require a submission of another explicit override.


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