OLIS allows patients to block access to some or all of their lab information, which may prevent you from viewing their lab reports.

If you are a named recipient (ordering practitioner, copied to practitioner, admitting practitioner, or attending practitioner) on the lab report, implicit consent is given and the lab reports are available.

In special cases with consent from the patient (or the patient’s substitute decision-maker) the patient consent directive restricting access to the test can be overridden by you.

Such an override is logged in the CHR system. In addition, OLIS logs all accesses to its data, and an audit of this information can be requested by the patient.

Performing an Override

When a block in in effect and you perform an OLIS patient query, in the lab report preview window, a red warning message appears below the patient information, indicating that not all results have been returned.


  1. Under Perform Consent Directive, beside Type select Patient, or Substitute decision maker.
    If you select Substitute decision maker, complete the additional fields: SDM First Name, SDM Last Name, and Relationship.

  2. Click Submit Override Consent.

A new query is sent to the OLIS system. Lab reports for the patient are displayed in the preview window and all test requests previously blocked are marked with a red message, Do not disclose without express patient consent)

⚠️ Important: When restricted results are unlocked, they are available for 4 hours. Any subsequent queries within that timeframe do not require another explicit override.

Updated: May 11, 2022

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