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Sending quick messages from incoming faxes and documents

Updated over a week ago

If you created message templates and set them as a quick messages, you can quickly send a message to a user from incoming faxes or documents. This provides a quick way of managing your inbox items and assigning tasks.

Steps

1. From the main menu, click Inbox.

2. Click the fax or document you want to send a message about.

3. Click Quick Message and select a quick message template.
📌 Note: The name of the recipient of the quick message is displayed.

The New Message window appears with the selected template applied, the recipient selected and the document attached.

📌 Note: If you selected Skip message dialog for this quick message template, the message is automatically sent.

4. Enter your message details and click Submit.

A green Message sent notification appears indicating your message sent sucessfully.

Updated November 17, 2025

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