Avoiding data changes during data migration

If your clinic is still in the process of implementing and migrating your data to the TELUS Collaborative Health Record (CHR), you should avoid making changes to the data elements provided in the table during the following timelines:

Pre go-live data migration period
The data import period, and
Until all post go-live data migration activities are completed

⚠️ Important: Because data import or migration may take place over a number of weeks, during this period, you MUST avoid merging or archiving patients in CHR.

⚠️ Important: It's critical that you don’t make any changes to the following data elements. Any changes could negatively impact your data migration and timeline. If any changes are required, please contact your TELUS Health project manager.

Data element	Do not change
Users	User accounts: adding or deleting users User names: modifying user names, such as changing spelling or adding additional names User groups Active users Inactive users Billing numbers License numbers Email addresses Electronic signatures: modifying e-signatures. If modified during data import, any imported documents, for example encounters or prescriptions, will include the original e-signature and any yet to be imported documents will include the new e-signature.
Patients	Identification: modifying names under Settings > Patient > Patient Identification Status tags: modifying or deleting tags
Account	Account name
Appointments	Type: adding, deleting or modifying the name or spelling of existing appointment types Status Location name: any modification to the spelling
Referrals	Type Status: modifying names of existing statuses Priority: changing referral priorities Waitlist names Any other referral data (if applicable)
Patient files	Categories or file tags: modifying existing file tags Status tags
Patient data	⚠️ Important: Don't change data in your legacy or source system.

Updated March 6, 2022