In English, personal pronouns are used to replace the name of a person. The TELUS Collaborative Health Record (CHR), has a Preferred Pronoun variable that is used in many types of communications, such as appointment notifications or letter templates. For more information, see Adding data variables to letter, message and encounter templates. The Preferred Pronoun variable is linked with the patient's Gender Identity or Sex if no gender identity is set. You can also manually set the preferred pronoun if it does not match the presets mapped in the CHR. It is important that you set this correctly so that you do not misgender a patient in your communications.

The following chart shows what pronouns are linked with Gender Identity or Sex in Patient Demographics. From the dashboard view in the patient's chart, click Update Information.

Sex or Gender

Pronouns

Other

They/Them/Their/Themself

Male

He/Him/His/Himself

Female

She/Her/Her/Herself

Transgender male

He/Him/His/Himself

Transgender female

She/Her/Her/Herself

Non-binary

They/Them/Their/Themself

Prefer to describe

They/Them/Their/Themself

*Must be manually set in Patient Data

Sie/Sir/Hir/Hirself

*Must be manually set in Patient Data

Zie/Zim/Zir/Zirself

To update the patient's Preferred Pronouns

Steps

  1. From the patient's chart, click Start/Open > Patient Data. Or from the Summary view, click to unfold Patient Data.

  2. Click to unfold Demographics, the patient data for demographics opens.

  3. Click Sex & Gender, a new Sex & Gender window opens.

  4. Click the field next to Preferred Pronouns, from the list choose the preferred pronouns you want to use.

  5. Click Save.

💡 Tip: The Patient Title (Mr. Ms. Mx. etc.) variable pulls from Gender Identity or Sex set in Patient Demographics. You can also set your preferred Title by choosing a Prefix in Patient Demographics, it is not linked with Preferred Pronouns.

Updated December 7, 2022

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