Before you can print patient labels using a Dymo Labelwriter 450 printer with the TELUS Collaborative Health Record (CHR), you must download the Dymo software version 8.7.4 for Mac or Windows 10 by clicking one of the following links.

Direct links provided above as of March 18, 2021.

⚠️ Important: The CHR does not support the Dymo Connect app. Labels do not print properly with this app and appear with random characters.


After you installed the software, connect the printer to your computer and proceed to print a label. For more information, see Printing patient labels.

Recommended label size
The best label size to use is the Dymo 30252 (1 1/8" x 3 1/2"). While you may be able to use other sizes, this one works best with the CHR.

Updated February 11, 2022

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