Skip to main content
Snoozing inbox items

How to manage recalls and future tasks within your Inbox

Updated over a week ago

🎞️ View video tutorial: Creating recalls

We recommend that you use your Inbox as a task list. Use the snooze feature to schedule reminder tasks, such as recalling a patient. Snoozing also enables you to better organize your inbox by hiding items until a future date. This enables you to concentrate on what needs to be done today.

Steps

1. To snooze a new or existing message:

  • To snooze an existing message, from the main menu, click the Inbox icon. At the right of the inbox item you want to snooze, click the snooze icon.

  • To snooze a new message, first, start a new message (see Creating and sending messages to users). Then, in the top-right corner of the New Message window, click the clock icon.

The Snooze Until window appears.

2. From the Snooze Until list, select a date. This determines when you will see the message again in the Inbox.

💡 Tip: You can also select a custom date. At the bottom of the Snooze Until window, click Custom Date > select a date from the calendar > Select.

3. As soon as you select a time from the Snooze Until window, the item disappears from your inbox and is stored in your snoozed messages.

💡 Tip: To view all of your snoozed items, click the snoozed messages icon (clock) in the Inbox. For more information, see Viewing snoozed inbox messages.

Updated June 21, 2022

Did this answer your question?