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Adding attachments to internal messages
Adding attachments to internal messages

How to add specific items from a patient chart to an inbox message

Updated over a week ago

The TELUS Collaborative Health Record (CHR) has two ways to send an internal message to a CHR user with an attachment. You can forward an existing inbox message or item as an attachment in a new message. Or, you can create a new message and attach items.

For information about sending attachments to someone outside of your CHR domain, see Printing or exporting patient charts.

Steps to forward an inbox items as attachments

  1. From the main menu, click Inbox.

  2. Click the inbox item that you want to send to another user as an attachment.

  3. At the bottom of the message, click Share > New Message.

  4. Select the recipient(s) and enter the message body.

  5. The inbox item is automatically included as an attachment. To include additional attachments from the patient's chart or your computer, click +Add Attachment.

  6. Click Submit.

Steps to send attachments as a new message

  1. Start a new message using one of the following methods:

    • From the main menu, click Inbox and then in the top-right corner, click + Message.

    • From the patient chart, click Internal Message icon at the top right hand side.

  2. Select the recipient(s) and enter the message body.

  3. Click +Add Attachment.

  4. Choose to Upload from your computer or Attach a file of a patient.

5. If choosing Attach a file of a patient, search for and select the patient. You can choose multiple attachments from a variety of places within the patient chart. Click Select.

💡 Tip: If you cannot find the inbox item, confirm that you have the correct date range set in the top-right corner.

6. If you selected Upload from your computer, select a document from your computer.

7. Click Submit.

Updated June 22, 2022

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