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CHR Release notes - version 26.20

October 7, 2026

Improvement

Faxing signed letters from the letter window

You can quickly fax signed letters directly from the letter window without generating a PDF first. A fax button now appears in the window when you open a signed letter from both the Letters section of the patient chart and an encounter.

Fixes

  • Text added to the Assessment and Plan section of an encounter note immediately after a medication is prescribed is no longer lost when you sign or fax the prescription.

  • You can now resize images inserted into the redesigned letter editor.

  • In Settings > Templates > Form, you can once again configure form templates to autofill lab results in text fields and checkboxes. When you click the gear icon under Auto Fill Configuration, in the Set Lab Variables window, you can select a lab result from the list.

  • For clinics using the redesigned letter editor, when you clear a recipient search in the letter editor, the recipient list no longer shows duplicate entries.

  • For clinics using the redesigned letter editor, the letter unlock history now shows only actual unlock actions, not signed actions.

📌 Note: New CHR versions are released on a regular bi-weekly schedule. However, there are times where a fix is released prior to the next scheduled release. These off-schedule release fixes are documented in the separate off-schedule release notes.

Be sure to also view the TELUS Health Connect release notes for related platform updates.

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