The TELUS Collaborative Health Record (CHR) is OntarioMD(OMD)-certified. With Health Report Manager (HRM), you can securely download patient reports to your CHR inbox from any hospital and specialty clinic that is connected to the Ontario hospital information system.

For an up-to-date list of hospitals that are currently connected to HRM, see

⚠️ Important: It is currently not possible to direct a patient's report only to the EMR that has the patient's chart. HRM distributes all your patient reports to all EMRs registered to receive your reports, i.e. not just to the EMR that has the patient's chart.

Through HRM, distribution of reports using traditional paper methods is eliminated which reduces your wait time for information and therefore supports better care decisions and follow-up care, in a more timely fashion.

You can receive the following types of electronic text based reports in your inbox:

  • Medical Records (MR) (such as discharge, consultation, oncology, and surgery)

  • Diagnostic Imaging reports (DI) (such as mammogram, X-ray, CT, ultrasound, MRI, and echocardiogram)

These reports are also saved in the patient's chart under Patient files. See Accessing HRM reports for more information.

For information on setting up your clinic to receive HRM reports, see Getting connected to HRM.

Updated: November 1, 2021

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