If providers in your clinic often prescribe a certain medication with similar instructions, instead of each provider saving the prescription in their own list of favourite medications, you can create clinic-wide frequent medications. These medications are available to all providers and work similar to personal favourites. When a provider creates a prescription and searches for a medication to prescribe, any matching clinic-wide frequent medications display at the top of the search results with a pill bottle icon along with personal favourites marked with a heart icon, and are followed by matches from the Vigilance Santé drug database.
📌 Note: If you do not want to see the clinic-wide frequent medications appear at the top of your search results (marked with a pill bottle icon), and only want to see your personal favourites (marked with a heart icon), you can remove the clinic-wide favourites from the list of medications. From the Prescription setting, select Exclude Formulary medications from medication search results.
During your initial implementation of the CHR, TELUS Health optionally provides a list of approximately 500 frequent medications prescribed by general practitioners. If you chose to have this list added to your CHR, the medications are in the Formulary settings as clinic-wide frequents. You can edit or delete any of the frequent medications that TELUS Health provided (see step 6, below).
Only users who have the Formulary updates permission can manage clinic-wide favourite medications.
Steps
1. From the main menu, click Settings > Formulary.
2. Click Add Medication to create a new clinic-wide frequent medication. The New Favorited Medication window appears.
3. In the Favourite Display Name field, type a short form name.
📌 Note: The Favourite Display Name has a maximum of 100 characters.
4. Complete the prescription as you normally would. See Creating prescriptions for more information.
📌 Note: If you added a medication without a DIN number, and add the ATC number, the CHR still checks the Canadian Vigilance Santé database for any drug-drug, drug-allergy, or duplicate medication interactions.
5. Click Save when you are finished.
The new frequent medication appears in the Formulary list and is available to all providers to prescribe. See Creating prescriptions for more information.
6. To edit or delete a clinic-wide favourite medication, in the Formulary list:
Click the name of the medication to open it and make any necessary changes. Click Save when you are finished.
Click the trash can icon to delete a medication.
Updated April 17, 2026