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Displaying your clinic address and map on appointment notifications
Displaying your clinic address and map on appointment notifications
Updated over 2 months ago

⚠️ Important: If you are using TELUS Collaborative Health Record (CHR) Connect, this option is always enabled.

You can allow patients see your clinic's address and map on any appointment-related notifications they receive (such as appointment confirmations). Also, when this option is enabled, when patients self-book appointments through your TELUS Collaborative Health Record (CHR) appointment booking site, your clinic address and location displays on the appointment notification, which appears at the end of the eBooking process.

You set this option at a clinic-wide level for all appointment types in the Scheduling settings.

💡 Tip: You can also set your clinic address and location map to display on notifications for only certain appointment types. For example, you can set a virtual visit appointment type to not display this information and in-person appointment types to display this information. For more information, refer to Displaying clinic address and map on eBooking notifications for only some types of appointments.

Steps

1. From the main menu, click Settings > Scheduling > Extra tab.

2. Under Show Map and Address on Appointment Letter, select one of the following options:

  • Enable: Shows your clinic's location address information on the eBooking notification.

  • Disable: Hides your clinic's location address information on the eBooking notification.

3. Click Submit.

Tags: e-booking, online booking, ebooking, self-booking

Updated January 22, 2024

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