🎞️ View video tutorial: Deleting and cancelling prescriptions
Once you sign a prescription, it can no longer be edited or deleted from the patient's chart. You can only Cancel or Stop the prescription.
If a prescription is created for a patient in error (for example, you create a prescription in the wrong patient’s record), you should cancel the prescription so it is clear the patient was never on that medication.
If you need to edit a signed prescription, you can cancel the prescription, create a new prescription, and write an addendum in your encounter explaining why the prescription was cancelled.
Cancelled prescriptions still appear in the Prescriptions and Medications areas of the chart, but they are marked as cancelled.
Steps
1. From the Start/Open menu or the Quick Menu, choose Prescriptions.
2. Click the menu icon (3 dots) > Cancel Rx to the right of the prescription you wish to cancel.
Alternatively, select the prescription to open it and then click Cancel - Invalidate this Prescription.
3. In the Cancel Medications window, all medications are selected by default. Clear the checkbox for medications you aren't cancelling.
4. Select a Reason for Cancellation from the list.
5. Use the Notes field box to record additional information if needed.
💡Tip: By default, the same reason and notes are applied to all selected medications. Turn off the toggle to provide a separate reason and notes for each medication.
6. Click Cancel Medications.
7. A message appears asking you to confirm you want to cancel the medication, as this cannot be undone. Click Cancel medications.
8. The selected medication is cancelled, and appears in the:
Prescriptions area
Medications area, under All medications
Prescription itself with a banner that includes the cancellation note, the name of the user who cancelled it, and the date it was cancelled
Updated January 30, 2026