If you allow patients or providers outside of your clinic to submit referrals electronically, via the eReferral portal to your TELUS Collaborative Health Record (CHR) domain, you can customize the text on each of the site pages. For example, you can customize how questions are asked and provide additional instructions where needed.
1. From the main menu, click Settings > Custom Text.
2. Click E-Referral.
3. Find the description you want to edit and click the Gear icon. The Edit window appears.
4. In the Main Phrase and Extra Detail fields, add text and click Save.
📌 Note:The grey text you see is an example, it may not be what is by default set for your eReferral portal page.
In the Edit column, the status of the site text changes from Default to Customized.
Click the trash can icon to remove your edits and get back to the default text.
Extra text can be added under the main phrase in smaller font.
The following table describes the customizable text options.
Image with default phrase
Main Frame Title
Referral Option Title
Referral Option Existing Provider, New Provider, Self Referral Button
Existing Clinician Search Title
Clinician Form Title
Clinician Review Title
Billing Number Name
Patient Form Title
Referral Reason Title
📌 Note: Extra text can be added under the main phrase in smaller font.
Referral Form Details Title
Review Referral Title
Review Referral Patient Details Title,
Review Referral Clinician Details Title,
Review Referral Details Title.
Review Referral Submit Button
Finished View Title
Finished View Button
Passcode Failed Message Title
Failed to Authenticate
Passcode Failed Message Body
Failed to Authenticate with passcode. Please contact the clinic to receive the passcode.
Updated March 14, 2022