Important: Please note that this is currently a beta feature. A few CHR beta users have access to test this feature within their organization and provide feedback. If you would like to be on our list of beta users, please reach out to our TELUS CHR support team.

Once you've downloaded the TELUS CHR Engagement Hub onto your clinic's mobile device (tablet or cell phone), logging in is easy. Enter your clinic's CHR domain (e.g., address, your email address and password that you use to log in to the CHR.


  1. On your iOS or android device, open the Engagement Hub app.
    The login screen appears.

  2. Type your CHR Domain Address, Email Address and Password.

  3. To see your password, tap Show password. Similarly if you don't want to see the password, click Hide password.

    📌 Note: Stay Logged In is selected by default. If you don't want to remain logged in your clinic's Engagement Hub, deselect the checkbox.

    💡 Tip: These settings can also be toggled on or off in the Engagement Hub Settings. From the Home screen, select Settings and toggle Stay Logged In on or off.

  4. Select Login.

    A Welcome screen appears.

    📌 Note: You can change the clinic name that appears on the welcome screen in your CHR settings. See Modifying your Engagement Hub settings in the CHR.

  5. To log out of the Engagement Hub, from the home page, select Settings and select Log out.

Updated December 8, 2021

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