📌 Note: To get instant chat for your clinic, contact your TELUS CHR support team.

In a group conversation in instant chat, the group creator can easily add or remove members from the discussion.

⚠️ Important: Only the group creator can add or remove members to a group conversation.


1. From the main menu, click Chat or open the instant chat widget and then click the group conversation.

2. From the chat menu, click View group info.

The group information displays to the right of the chat window and shows who is part of the conversation.

💡 Tip: You can name or rename a group conversation. In the group information section, click Rename. To close the group information, click the X in the top-right corner.

3. To add new members, click Add members, choose the recipients(s) and then click Add.

4. To remove members, hover over a name and click X.

The member is added to or removed from the conversation and the chat window confirms the change.

Updated May 27, 2022

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