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Deleting group conversations in instant chat
Deleting group conversations in instant chat

How to simultaneously delete a group chat and remove all its members

Updated over a week ago

📌 Note: To get instant chat for your clinic, contact your TELUS CHR support team.

If your list of chats contains multiple inactive group chats, as a group creator, you can easily delete them from your list. This enables you track only your active chats and remove inactive group chats from your list.

⚠️ Important:

  • Only the group creator can delete the group conversation.

  • Deleting a group also deletes the conversation history.


1. From the main menu, click Chat and select the desired group conversation.

2. Click menu > Delete and leave.

3. When prompted to confirm, click Delete.

The group conversation is deleted from your list, all members are removed from the group conversation and the conversation history is deleted.

Updated May 27, 2022

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