If a provider is salaried or paid through an alternative payment plan, and they shadow bill MSP for services, in the CHR their user account must be set up for shadow billing.
When a provider's user account is set up for shadow billing, when you add billing items (service codes) to the provider's MSP bills, a Shadow Bill checkbox appears and is selected by default. This flags the service code as a shadow bill for MSP, and is billed at $0.
If you do not see the Shadow Bill checkbox, and you require the ability to shadow bill, contact us so we can configure your account accordingly.
You can press option on a Mac or Alt on Windows to make the Shadow Bill checkbox appear, but this does not enable your account for shadow billing.
📌 Note: If you need to submit a billing item (service code) as fee-for-service instead, do not clear the Shadow Bill checkbox. Instead, you must bill under a different user account that is set up for fee-for-service billing. Contact us for more details.
When the billing item is saved, on the bill, the words Shadow Bill appears beside the billing item.
Updated January 6, 2022