📌 Note: PrescribeIT® is currently available only for TELUS CHR users in PEI. It is a beta feature, available to PEI prescribers in order to test and provide feedback. It will be more widely available once the beta period is complete.

To send prescriptions electronically, pharmacies that you send prescriptions to must be enabled for PrescribeIT® and must be added to your CHR facilities list with their Provider Registry ID.

Every night, the TELUS CHR queries the Provider Registry. If a pharmacy in your local facilities list does not have a Provider Registry ID set, but has a fax number that matches to a pharmacy in the Provider Registry, the Provider Registry ID is automatically added to the pharmacy in your facilities list. (📌Note: If the same fax number is recorded for more than one facility, the query is not performed for those facilities). For pharmacies in your facilities list that already have a Provider Registry ID specified, the query will update the PrescribeIT® status and/or services for the pharmacy in your CHR (e.g. if the pharmacy is now available for e-prescribing or clinician communication).

You can search for and add new pharmacies to your facilities list from the Provider Registry, or update existing pharmacies with information from the Provider Registry.

💡 Tip: if you know the Provider Registry ID for a pharmacy, you can manually add it to the pharmacy in your facilities list. For more information, see Manually linking a pharmacy to one from the Provider Registry.

1. From the main menu, click Contacts and then click the magnifying glass.

2. Ensure Facility is selected from the list and then, in the Search for a Contact field, type part of the name or address of the pharmacy, or the phone or fax number. The TELUS CHR automatically searches your local facilities list, as well as the Provider Registry, and a list of matching facilities appears.

💡 Tip: To search the Provider Registry for a pharmacy in a different province than your CHR domain, click the location icon and select the province from the list. (The province search applies only to pharmacies in the Provider Registry. All matching facilities from your local facilities list will appear, regardless of province).

📌 Note: The CHR displays a maximum of 100 matching facilities. If there are more than 100 that match your search criteria, text appears at the top of the results and indicates that not all results are displayed. Refine your search to return fewer results.

Pharmacies that were found in the Provider Registry display with a cloud icon to the left of the name. If a pharmacy is available to send e-prescriptions to, an eRx icon appears to the right.

📌 Note: the CHR will search the Provider Registry only if you search by Facility. If you search by anything other than Facility (e.g. Full Search, Fax etc.) only results from your local facilities list are displayed.

3. To add a pharmacy from the Provider Registry to your local facilities list, click Add.

The Create Facility window appears with the information from the Provider Registry pre-populated for you, including the Provider Registry ID. Enter any additional information you may need, and click Save.

The pharmacy is added to your CHR.

4. If a pharmacy already exists in your CHR but the information in the Provider Registry is different from what you have recorded in the CHR, an Update button is displayed in the list of search results.

a) Click Update to compare the details between your local facilities list and the Provider Registry.

📌 Note: a pharmacy from your local facilities list is considered a match to one in the Provider Registry if the Provider Registry ID, fax number, or phone number match.

b) The information in your local facilities list displays on the left and the information for the matching pharmacy from the Provider Registry displays on the right. Any fields that do not match are shown in red.

By default, all listed fields will automatically be updated in your CHR. If you do not want to update the information in your CHR with the information from the Provider Registry, clear the checkbox.

📌 Note: you cannot clear the checkbox for the Fax, Registry ID, or Services fields. If these fields are different in the Provider Registry, they must be updated in your local facilities list.

c) If this is the same pharmacy, ensure the option to Update contact with Provider Registry is selected, and click Save. The pharmacy in your facilities list is updated with the selected information from the Provider Registry.

d) If this is not the same pharmacy, select Create new contact from Provider Registry. The Create Facility window appears with the information from the Provider Registry pre-populated for you, including the Provider Registry ID. Enter any additional information you may need, and click Save. The pharmacy is added to your CHR.

📌 Note: if the pharmacies matched based on their Provider Registry ID, you do not have the option to create a new contact. Select the checkboxes for the fields that you want to update, click Update and then click Save to save the changes to the facility.