All Collections
Inbox / outbox
Navigating your inbox
Viewing done inbox items and messages
Viewing done inbox items and messages
Updated over a week ago

You can easily view all inbox items and messages marked as done from the Done window in your inbox. The Done window shows messages and items marked as done by any user. Items or messages marked as done, immediately move to the Done window.

💡 Tip: You can filter the Done window to view only the desired items and messages. See Filtering your inbox.


  1. From the main menu, click Inbox.

  2. In the Inbox window, click the Done icon.

    The Done window appears and shows all items and messages that were marked as done.

    📌 Note: Messages or items marked as done, appear under the date they first arrived in your inbox. For example, if you mark a message as done today but it first arrived in your inbox a week ago then, in the Done window, it shows under the date from a week ago.

  3. By default, the Done window shows today's messages or items. To view done items or messages for previous dates, click the calendar and select the desired date.

    💡 Tip: You can filter and sort the Done window to customize your view and only see the desired items, messages or inboxes. See Filtering your inbox and Sorting your inbox.

Created August 11, 2022

Did this answer your question?