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Creating and sending messages in TELUS CHR Mobile
Creating and sending messages in TELUS CHR Mobile
Updated over a week ago

You can easily create and send messages from your mobile device. You can send internal messages from the inbox when you want to communicate with other users. For example, after reviewing a diagnostic test for a patient, you determine that the patient needs to come into the clinic for a follow up. You can send a message to the front staff to contact the patient and book an appointment.


  1. Select Inbox from the main menu, then select the plus icon.

  2. To send a message, select New Message.

  3. The New Message window opens.

  4. In the To field, type or select the user name or group.

    ๐Ÿ“Œ Note: If you configured user groups in your CHR account (refer to Creating user groups), you can easily send a message to a group of people. When selecting your recipient, all groups appear at the top.

  5. In the Title field, type a message subject.

    ๐Ÿ“Œ Note: Title and message cannot be left blank.

  6. In the Message field, type your message.

    ๐Ÿ“Œ Note: You can attach a photo when writing the message as well.

  7. To attach a file, click +Attach Photo.

    ๐Ÿ“Œ Note: You need to provide permission to access your photos. Once enabled you can take a new picture or Choose From Gallery.

  8. To flag the message as high priority, select Mark as Urgent.

  9. If you do not want to receive replies (for example, if you are messaging a group to complete a task), select Unsubscribe from this conversation.

  10. To send a message, select Submit.

Updated November 10, 2022

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