Fixes

Patient chart: You can once again edit what data points show in the patient header.

Patient merge: When two patient charts are merged, the vitals for the merged patient are now shown in all graphs and the encounter table.

Patient chart: When a lab result has a value of null, you can once again see all patient data categories in the Patient Data section of the chart.

Role-based access: Granular permissions for Medical and Surgical History: For users who do not have the corresponding RBAC Read permission, a warning message indicates the Medical History and/or Surgical History risk factors are not listed (in the patient summary > Risk Factors and in the Health Profile section of the chart > Risk Factors).

Referrals: When filtering the list of referrals by status, all referrals with that status are now listed, including waitlist statuses that were copied from another list.

Labs: When graphing lab results, if the lab results include a value of 0, an error no longer appears.

Manitoba: When creating an insured bill, the providers billing information once again populates on the bill.

Patient chart: When adding or updating the patient's language in the patient demographics window, the language is now saved and appears in the Patient Data section of the patient's chart.

Patient chart > Update information: For the patients whose primary practitioner was previously deactivated, when you click the Update information button in their chart, the Update Patient window opens again.

Patient demographics - Primary Location: When adding a new patient, in the Patient demographics window, the Primary Location auto-populates again.

Accessing labs from the inbox: For clinics with role-based access control enabled, when a lab report for a patient you do not have access to is forwarded to you, a “break the glass” prompt appears instead of permission denied.

Patient demographics - Primary Practitioner: For the patients whose primary practitioner was previously deactivated, the Primary Practitioner field in the Patient demographics window is visible again and can be updated.

Patient demographics - Primary Location: When adding a new patient, in the Patient demographics window, the Primary Location auto-populates again.

TELUS CHR Intake: When using CHR Intake, you can search for a patient by Full Name again.

Accessing labs from the inbox: In a domain with role-based access enabled, if you do not have the permission to open a patient's lab report from the inbox, a "break the glass" prompt enables access.

Role-based access: Granular permissions for medications: You can now set specific user permissions for medications. This improves data security and privacy for patients while providing more flexibility to create customized roles and access levels for users.

The new Medications permissions you can set are All, List, Read, Create, Update, and Cancel. Previously, access to medications was controlled by the Patients permission.

So that no functionality is lost, all users with the Patients permission now automatically have the corresponding Medications permission. For more information, refer to Role permission options (role-based access control).

Forms: Warnings about text exceeding the length of a field no longer apply to placeholder text.

Files: When you split a PDF the + Add New Tag list now displays eight tags and you can scroll to see all the tags in the list.

Files: When you add a tag to a patient file, the list now displays eight tags maximum and you can scroll to see all the tags in the list.

Inventory: To quickly resolve the issue of dollar amounts not including the decimal point, we reverted the interface styling of Settings > Product to the previous version from before release 23.22.

Manitoba: Improved handling of an error some clinics integrated with home clinic enrolment received in Settings > Home Clinics when pulling and pushing data.

Outbox: When you email a PDF to a patient, the outbox status no longer displays Pending after the email is delivered.

Manitoba: Added Remote 35% as an option in the Location of Service and Fee Differential fields.

Manitoba: Added skill codes: [131] Internal Medicine - Endocrinology, [133] Internal Medicine - Infectious Disease, and [134] Internal Medicine - Respiratory.

Profile: You can once again select a user as your Primary assistant from your avatar > Profile > Preferences.

Labs: Lab result trends now display a graph when there is a non-numeric value (e.g. <0.01) between two numeric values.

Referrals: When you select the Reason for referral field and have multiple presenting issues configured with the same display name, the page no longer becomes unresponsive.

Qnaire: Questions with the type Form no longer display a blank page when a patient attempts to complete them.

Referral: In a domain with role-based access enabled, when you create a referral from an encounter you once again receive an error message when you save the referral without an Ordering provider. You can also once again save a referral after typing a custom Reason for referral.

Manitoba: Resolved a Home Clinic Summary Submission error that occurred when a patient had a custom diagnosis in Medical History.

Labs: You can search for a lab by common name in the Lab Results section of the patient summary.

Labs: You can select a lab with the distributor name "Generic" when you export a patient chart or attach a lab to a referral.

Labs: When a patient has multiple lab results with the same name, lab results in the patient header now show the most recent result.

eBooking: Custom text is no longer hidden when a patient switches the site language to French.

Encounter notes: When viewing encounter notes, all sections that contain data are once again expanded by default.

Scheduling: Flex hours and off time configured for November 5th are no longer incorrectly offset by 1 hour with daylight savings.

Manitoba billing: For bills dated October 1st or later, you can now bill codes 78321 and 78510 for patients aged 65 and older.

Patient chart: Patient Data once again displays all sections associated to an account when viewing a patient with microbiology lab reports with free text lab results. Also, those microbiology lab reports open as expected.

Settings: The Patient settings page now opens as expected when patient groups are configured.

Manitoba billing: For bills dated October 1st or later, you can now bill codes 78540, 78529 and 78509 for patients aged 65 and older.

Billing: When generating an invoice for a private bill and there are multiple billing items, the billing items are now shown on the first page and carry over to subsequent pages as needed.

Billing: If you record a refund on a private bill, the invoice now indicates it is a refund instead of a payment.

Private billing invoice settings: You can now choose whether the Bill To and Bill From and the Patient and Provider sections are included on a private bill invoice. For more information, refer to Configuring your private billing settings.

Labs: All abnormal lab values are now flagged in red.

Role-based access: When creating a bill via the quick bill feature, users no longer need to break the glass.

Qnaires: You can now confirm and update linked patient data from a Qnaire response.

Role-based access: A permission denied error no longer appears when adding attachments to messages for users who do not have Injections permissions

PEI billing: When creating a bill, you can now select Murphy's Pharmacy Kensington - Walk-in from the Facility list.

Encounter notes: When viewing encounter notes, all sections, for example History or Examination, are once again expanded by default.

Patient messages: When sending messages to a patient via the patient portal, you can once again attach a document from your computer.

Private billing invoice: A new setting allows you to enable or disable billing item service codes showing on the invoice when printed. As well, tax percentage no longer shows for each billing item when printed.

Patient chart: Patient data widget displays correctly in the header not the dashboard widget.

SSO login: When an account has SSO enabled, a user can no longer sign in with only their valid email and password.

Encounters: Can now open again as expected.

Private billing (PDF invoice): The clinic contact information is now added to the invoice footer, and the logo design has been updated. Invoice date is updated to show created date when the invoice is not paid or has a balance, and latest payment date when the invoice is paid.

Private billing: Patient date of birth and payment history added to PDF invoice.

Virtual visits: The virtual visit invitation now sends if the location's time zone is ahead of account's time zone.

Patient search: You can once again search by phone number when copied from the patient's chart (i.e. including the + sign).

Forms: Forms that would not open due to a server error now open as expected.

eBooking: Booked time slots no longer show as available on the patient portal when the provider has flex templates for that day.

PEI - Location Segregation - Billing: When a patient has a previous private bill with no location set, and a new private bill is created, the new bill can now be saved without a server error. The previous bill also appears correctly, with all of its payment details.

Qnaires: All Qnaire responses are now saved to the mapped patient data point when Qnaire responses are Confirmed by a user in the Update Information Requests window.

Encounters: Encounter notes with large tables can be accessed again.

Alberta: When viewing lab results in the patient chart, all relevant lab data now shows.

Invoices: When printing a PDF invoice, the design and layout has been updated to include the TELUS logo and other default fields. For more information, refer to Generating a PDF invoice.

Manitoba eChart: In Personal Information > Security, users once again see the option to log into Manitoba eHealth.

eBooking: Patients can now book group visit appointment types.

Presenting issues: You no longer need to select Allow all services to enable patients to see all appointment types based on presenting issue in the patient portal.

Searching: When searching in various areas of the CHR (e.g. for contacts, patient charts, medications, etc.) there is no longer a delay and the results load as expected.

Presenting issues (Virtual Visits): When booking appointments, patients can select the appropriate appointment type based on their presenting issue.

Files: File attachments in the patient Summary view once again open properly.

eBooking (Virtual Visits): Patients can view dates, times and visit types when booking appointments.

eBooking (Virtual Visits): Patients can view all providers listed when booking appointments.

PDFs: When trying to open a PDF from inside a message in the Inbox, the PDF no longer opens blank.

User settings: You can now manage which users can edit their user profile with the new User Profile Settings permission.

Inbox: When marking multiple items in the Inbox as done, the selected items once again disappear and move to the Done section.

Forms: You can once again apply an autofill template to a form when a patient has more than one identification recorded.

Prescriptions: Printed and faxed prescriptions once again include the wording Unique Signature.

Prescriptions: Printed and faxed prescriptions once again include the time with the prescription signature.

Prescriptions: When printing a prescription, the demographics section no longer has the grey background and you can once again see the demographics information clearly.

PEI - Labs: When updates or corrections come through for lab reports with the same accession/order number, both versions of the lab report are saved to the patient files section of the patient's chart.

Prescriptions: To reduce costs and the number of pages when printing and faxing prescriptions, you can now see more medications listed on a prescription.

Medications: When searching a medication or selecting a medication from your favourites list to add to a prescription, the medication results now load as expected.

Referrals: When sending referrals, the PDF now generates correctly.

Patient search: When performing a patient search, it once again loads the patient information correctly.

Appointment reminders: When sending appointment reminders to patients, they are once again being received.

Appointments: Patients can once again confirm an appointment and complete the pre-visit Qnaire.

Encounters: When choosing a template in an encounter, it now loads as expected.

Labels: Default labels can once again be printed using the Dymo 450 printer.

Referrals: When filtering referrals by priority, the results once again display correctly.

Medical Specialty: When recording a medical doctor or resident's speciality, you can once again see Family Medicine in the list.

Encounters: When adding a medication (that hasn't been stopped) in the Prescriptions section either as a single medication, or from favourites or existing medications, Medication Stopped no longer appears in the Assessment and Plan section of the encounter.

Group Visit Templates: You can now add or edit reminders in Group Visit Templates.

MB - Billing: In Manitoba, added the [214] Men's Health Clinic hospital code.

Referrals: When booking an appointment from a referral, you can once again select an appointment type.

PDFs: When uploading PDFs to the chart, checkboxes that were selected on the original PDF are now displayed in the CHR.

AB - Billing: In Alberta, added the following new facility:

MB - Billing: In Manitoba, added the following fee codes:

📌 Note: You have to manually calculate premiums for these fee codes. Automatic premium calculations will be added later.

Labs: To clearly identify the date the labs were collected, we've added a new Collected At date column to the Patient Files window.

Fax: When you send a fax, the recipient receives the fax only once as expected.

Signatures: Your signature on signed letters or forms is retained and not erroneously removed.

AB - Billing: In Alberta, added the following new facilities:

PEI - Billing: In Prince Edward Island, you no longer see any error or loading screen when updating a bill's status from Draft to Ready to Submit.

Inbox: You no longer see the page load error ("aw snap") when marking items as done in the Inbox.

Qnaires: Patients no longer see a page load error after clicking a Qnaire link.

BC - Billing: Added diagnostic code L23. Providers can submit this code along with the 98000 fee code to register for the Longitudinal Family Physician Plan Payment Schedule.
💡 Tip: Providers can register between January 20th and March 31st, 2023. For detailed information, refer to the BC Ministry of Health's guide for Longitudinal Family Physician Plan Payment Schedule.

Workflow: When booking or editing an appointment, clicking the Presenting Issue field shows the issues list in the correct location next to the field. The fix is also applied to the following:

Prescriptions: When you click Fax with e-Signature and select a different pharmacy instead of the patient's preferred pharmacy, the prescription received by the pharmacy shows the correct recipient details in the Intended Recipient section.

PEI - Billing dashboard: In Prince Edward Island, you can download CSV files from the billing dashboard without any errors.

PEI - Billing: In Prince Edward Island, added the 2023 physician holiday schedule. Also, the previous holiday schedule remains effective for any back-dated bills.

AB - Billing: In Alberta, when you use the following modifiers, the Unit field is no longer locked and you can manually update the units:

Encounter: In the Prescription section, medications are no longer duplicated and are displayed only once.

Printing: Growth chart printouts correctly plot growth chart entries on a graph background.

PDF: From an encounter, when you add a letter and click Signed PDF, the PDF preview is no longer blank.