Using the TELUS Health Collaborative Health Record (CHR), you can streamline communications with other healthcare providers and deliver continuity of care by sending referrals through Ocean eReferrals in Ontario. For more information about Ocean eReferrals, refer to About the Ocean eReferral Network.

Before sending an eReferral from the CHR using the Ocean portal, contact the eHealth Centre of Excellence (eCE) by completing the eReferral (Ontario eService Program) form.

eCE will assist you with the following:

To send an Ocean eReferral from the CHR, you create an outgoing referral like usual. Instead of sending the referral to an external provider, you access the Ocean portal from the CHR and complete the eReferral in Ocean. The patient demographics and the referral attachments appear in the portal when you access it.

Once the referral is successfully sent to the Ocean portal, a PDF copy of the referral is automatically saved to the patient chart and in the outgoing referral. You can track the status of the eReferral either within the Ocean portal or within the CHR.