TELUS CHR uses a variety of appointment statuses - some manual and some automatic - to track a patient's journey through the appointment process. Assigning a status to an appointment allows you to monitor the flow of patient traffic.

One of the statuses you can assign to an appointment is In room. Use this to track which room the patient is in. This allows the provider to see which room to go to next.

📌 Note: All appointment statuses display on the schedule. If you are in day view, the In room status displays in full text. If you are in week view, only the icon displays but if you hover your cursor over the icon you will see the room name.

After selecting the In room status, you are prompted to choose a room from the list.

You can configure rooms to suit the needs of your clinic.


  1. From the main menu, click Settings > Room Management.

  2. Click +Add Room.
    The New Room window appears.

  3. Under Name, enter the room name and under Color, select a colour.

  4. Click Save.

Updated August 30, 2021


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