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Viewing and restoring archived patient charts
Viewing and restoring archived patient charts

View and reactivate archived patients

Updated over a year ago

You can easily view the list of archived patients in your system.

If you accidentally archived a patient, or if a patient who moved away returns to your clinic, you can reactivate them. When you reactivate a patient, any future appointments that were cancelled remain cancelled.

💡 Tip: If you have a document for an archived patient, you must first reactivate the patient chart, attach the item, and then archive the chart again.

Steps

1. Search for the patient (see Searching for patients).

2. In the search window, select the Archived checkbox. The list of archived patients appears.

3. To restore a patient, click Reactivate.

Updated February 12, 2022

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