When you contact MSP or the TELUS Health support team regarding a billing claim, you're often asked for your clinic's Data Center Number and the claim's Sequence Number. You can view a claim's sequence number from the bill only after it's been submitted to Teleplan.

Steps

1. From the Billing dashboard, open the bill.

2. In the Edit Insured Payment window, beside the billing item, click the the i icon.

The Transaction Details window appears. The claim's sequence number is displayed in the Sequence No. column.

Updated January 18, 2022

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