In order to ensure that the CHR is as secure as possible, Google Chrome is the only recommended and supported web browser. For optimal performance, update Google Chrome whenever you're prompted.

Steps

1. If you do not already have Google Chrome installed on your computer, download the latest version from Google.

2. Mac users:
a) In your web browser, navigate to www.google.ca/chrome and then click Download Chrome.

b) Once it has finished downloading, double-click the .dmg file from your Downloads folder.

c) In the window that appears, drag the Google Chrome icon to the folder.

d) Chrome is copied to your Applications folder.

3. Windows users:

a) In your web browser, navigate to www.google.ca/chrome and then click Download Chrome.

b) Once it has finished downloading, double-click the ChromeSetup.exe file from your Downloads folder.

c) If prompted to allow the app to make changes, click Yes.

d) Chrome is installed and then opens.

4. Configure Chrome to enable pop-ups from your CHR site:

a) Open Chrome if it isn't already, and navigate to the CHR login page.

b) From the top right, click Customize and control Google Chrome (3 dots) > Settings.

c) In the new window that opens, click Privacy and security from the left and then click Site Settings.

d) Scroll down to the bottom, and select Pop-ups and redirects.

e) In the section for Allow, click Add.

f) Copy your clinic's CHR URL - click the address bar and highlight the URL. Press Ctrl {Command}+C to copy.

g) Press Ctrl {Command}+V to paste your clinic's CHR URL into the Site field and then click Add.

5. Create a bookmark for your clinic's CHR URL:

a) Click the star icon to the right of the URL and choose where to save the bookmark.

💡 Tip: Because the CHR is a cloud-based system, we recommend refreshing your browser regularly throughout the day to ensure fast and efficient navigation, and apply any system updates that may have been released throughout the day. To do this, press F5 on a Windows workstation or Command+R on a Mac workstation.

Updated March 29, 2021

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