Collaborative Health Record (CHR)

The TELUS Collaborative Health Record (CHR) has integrated with Stripe – a private company that offers online payment processing services through websites and mobile applications. Clinics can process payment for private billing items from within the CHR.

📌 Note: Payment information entered is not stored in the CHR.

⚠️ Important: Only account owners can set up the integration with Stripe. Reach out to our support team to get account ownership transferred temporarily.

First, you must set up the Stripe integration within your account. See <a href="https://help.inputhealth.com/en/articles/5149957-configuring-stripe-in-the-chr">Configuring Stripe for your CHR.</a>

There are three ways to collect payment via the Stripe integration currently:

<a href="https://help.inputhealth.com/en/articles/5150017-collecting-payments-from-patient-charts-using-stripe">Collecting payments from the patient's chart, using Stripe</a>

<a href="https://help.inputhealth.com/en/articles/5150083-collecting-payments-during-a-virtual-visit-using-stripe-using-virtual-visits-2-0">Collecting payments during a virtual visit, using Stripe</a> (only if clinic is using virtual visits 2.0)

<a href="https://help.inputhealth.com/en/articles/5150490-collecting-payments-through-the-patient-portal-using-stripe">Collecting payments through the patient portal, using Stripe</a>

1. <a href="https://help.inputhealth.com/en/articles/5150017-collecting-payments-from-patient-charts-using-stripe">Collecting payments from the patient's chart, using Stripe</a>
2. <a href="https://help.inputhealth.com/en/articles/5150083-collecting-payments-during-a-virtual-visit-using-stripe-using-virtual-visits-2-0">Collecting payments during a virtual visit, using Stripe</a> (only if clinic is using virtual visits 2.0)
3. <a href="https://help.inputhealth.com/en/articles/5150490-collecting-payments-through-the-patient-portal-using-stripe">Collecting payments through the patient portal, using Stripe</a>