You can add patient pictures to the CHR as avatar images. A patient's avatar image displays in their chart header, in their appointments and in many other areas of the CHR where the patient appears.
If you do not add a picture for a patient, one of the following generic avatars displays by default. You can set this default avatar image to be gender-specific or gender neutral. For more information, refer to Setting default patient avatars.
Avatar | Gender identity | Sex |
 | Female, Transgender female | Female |
 | Male, Transgender male | Male |
 | Non-binary, Prefer to describe | Other |
Steps
1. Save the patient's photo to your computer or connect the device that took the patient's picture (for example, an iPad) to your computer.
💡Tip: Patients can update their own avatar via a Qnaire. For more information, refer to Adding picture question types to Qnaires.
2. From the patient's chart, hover your cursor over the avatar and click Edit.
3. Locate and select the image file on your computer or device. The patient's avatar is updated.
4. To change the image, click Edit > Upload new image and select the new image.
5. To remove the image, click Edit > Remove image.
Updated June 26, 2026