Picture questions allow patients to upload a photo (.png or .jpg) to their Qnaire. This is very useful in a virtual clinic when, for example, patients want to send you an image of a worrisome skin condition.

📌 Note: The image is not automatically saved to the patient’s chart. From the Qnaire response sheet, you must save it to the Patient Files section.

Picture questions are also useful when you want your patients to update their patient chart avatar with a photo.


1. From the main menu, click Qnaires.

2. Start a new Qnaire or select an existing one. See Creating and modifying Qnaires.

3. Click the Questions tab and in the top-left corner, click New Question.

📌Note: At the bottom of your Qnaire, you can also click +New Question.

A New Content box with the possible question types appears.

4. Under Choose Type, click Picture.

A new window opens.

5. Fill out the applicable fields using the below table:



Question Text for Picture Upload

Type the question.

Question Subtext (optional)

Type any additional information related to the question.

This appears under the question.

Question Label (optional)

To change the way the question appears in the Qnaire responses, type a new Label.

For example:

Question: Take a picture of your rash.

Question label: Skin Rash.

The question appears on the answer sheet as Skin Rash.


Select Yes to make the question optional to complete or No to make it mandatory.

Allow user to select images from gallery (mobile)

Select Yes to enable patients to take a photo and/or browse their photo library / folders from their mobile phone.

Qnaire Variable Name and Exportable Name

This is used for exporting purposes (simple exports / data slices).

Type a name/code you want to see when exporting data.

Natural Language Conversation


Update Patient Avatar

Select to automatically update their patient chart avatars.


  • To move the question to a different position in the Qnaire, in the left side panel, click and drag the question to the suitable position.

  • To delete the question, in the top-right corner click X.

  • To duplicate a question click the copy icon at the bottom-right corner of the question.

6. To add more questions, click +New Question.

7. To publish the Qnaire, click Next Step.See Publishing your Qnaires.

📌 Note: If you edited an existing Qnaire and you are done, close the Qnaire builder window. The Qnaire builder automatically saves your changes.

Updated November 8, 2022

Did this answer your question?