Before you can use virtual visits with the TELUS Collaborative Health Record (CHR), you must meet these requirements:
The patient's email address or phone number must be entered in their demographics in your CHR.
You must have a computer with a supported operating system, as well as a camera and a microphone. For supported operating systems, see Hardware and software requirements.
You must be running the latest version of Google Chrome.
Patients must have a mobile device or computer with a supported operating system and web browser, camera, microphone, and a high speed connection to the internet. Patients must use the latest version of Google Chrome on a computer or Android devices, or Safari on an iOS device.
Updated December 17, 2021