The TELUS Collaborative Health Record (CHR) is a robust web-based application that requires a reliable broadband connection and a web browser, and a few other requirements.
⚠️ Important: in order to ensure the CHR is secure as possible, Google Chrome is the only recommended and supported web browser.
High speed internet
💡 Tip: Visit www.speedtest.net while using your clinic’s internet connection to verify the speed of your internet.
If using tablets for capturing patient data, a reliable secure Wi-Fi network is required or a reliable cellular data connection (3G/4G/LTE).
If you are using remote pushing of questionnaires to a fixed kiosk, these additional ports must be available for Apple Push Notifications (APNs):
Devices to collect patient data (e.g. used to fill out Qnaires)
We recommend using modern devices, and ideally Apple devices. Generally, most devices released from 2019 or later will function smoothly using the CHR.
For clinics (using the Point of Care app):
If you have any further questions about a specific device or model, contact our CHR Implementation or Support Team.
Updated May 5, 2021